Returns are always PREPAID by us and hassle free.
We aren't happy unless you're happy. If for any reason you aren't delighted with your purchase, please return the items in new condition within 30 days of delivery for a full refund.
Instructions on how to return items:
1. Send an email to firstname.lastname@example.org (or call (919) 809-3714) with the following information:
- Order number or date of order
- Description, quantity, reason for return
- Condition of the item
2. We'll send you a prepaid shipping label if you are in the continental United States.
3. Ship your new condition item within 30 days of purchase to:
- Lauralee Gifts
- 713 Holden Street
- Raleigh, NC 27604
4. Relax, you're all set! We'll send you an email when the refund is processed, usually the same business day we receive your return.
During the Holiday season we have a special holiday period return policy; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.